The Emporium Signature Spa is a unique concept striving to make massage and skin therapy a lifestyle, not just a luxury. We offer a wide range of services to meet the needs of our clients, and we are always looking for talented and passionate individuals to join our team.
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If you are a licensed massage therapist or esthetician with a passion for the wellness industry, we encourage you to apply. We offer a competitive salary and benefits package, as well as the opportunity to work in a tranquil, warm, and fun environment.
ROLE OUTLINE:
Front Desk Associate
Full-time/Part-time
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We are seeking a dynamic and engaging Front Desk Associate to join our team. This role is essential in creating a welcoming environment for our guests while providing exceptional customer service. The ideal candidate will be: Outgoing, Confident, and Organized, with a strong ability to communicate effectively. This position involves not only Front Desk duties but also upselling services, retail products, memberships, and packages.
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Key Responsibilities:
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Greet and welcome guests with a friendly and positive attitude.
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Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive experience.
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Manage Front Desk- including checking in/out guests, processing payments, maintaining records.
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Maintain a clean and organized front desk area.
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Effectively upsell retail products, memberships, and packages to enhance guest experience and meet sales goals.
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Collaborate with team members & management to ensure smooth operations and a cohesive guest experience.
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Handle phone calls, emails, and other communications professionally and efficiently.
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Stay informed about all services, promotions, and products to provide accurate information to guests.
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Maintain Spa Tidiness
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Qualifications:
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Previous customer service experience is required.
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Night/Weekend availability required.
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Reliable transportation.
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Excellent communication and interpersonal skills.
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Strong organizational skills and attention to detail.
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Ability to work independently and as part of a team.
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Outgoing and confident demeanor, with a passion for providing exceptional service.
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Ability to upsell and promote products effectively.
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Computer Skills - Microsoft Word, Excel, Email
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If you are a motivated individual with a passion for customer service and sales, we invite you to apply for the Front Desk Associate position.
Join our team and help create memorable experiences for our guests!​​
Licensed Massage Therapist
Full-time/Part-time
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We are looking for a passionate and skilled Licensed Massage Therapist (LMT) to join our team. The ideal candidate will be dedicated to their career in massage therapy and eager to provide exceptional care to clients. While experience is preferred, we welcome motivated individuals who are willing to learn and grow. Our supportive environment encourages continuing education and professional development.
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Key Responsibilities:
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Provide high-quality massage therapy services tailored to meet individual client needs.
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Maintain a professional demeanor while establishing rapport with clients to enhance their experience.
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Communicate effectively with clients to understand their preferences and any specific concerns - Consultations
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Collaborate with team members to create a positive and supportive workplace environment.
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Stay current with massage therapy techniques and trends through continuing education opportunities.
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Maintain a clean and organized workspace, following all health and safety protocols.
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Be available for night and weekend shifts to accommodate client schedules.
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Qualifications:
Licensed Massage Therapist (LMT) certification is required.
Passion for massage therapy and a commitment to professional growth.
Excellent communication and interpersonal skills.
Team player with a collaborative attitude.
Experience is preferred but not required; we are open to training motivated candidates.
Availability for evening and weekend shifts.
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If you are a passionate LMT looking to advance your career in a positive and dynamic setting, we encourage you to apply!
Join our team and help clients achieve their wellness goals.
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​​​-Competitive salary + Tips
​​​-Commission on sales
​​​-Full Time Benefits
​​​-Opportunities for career advancement
​​​-Employee discounts on products and services​
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A positive and collaborative work environment
